Refund policy

Last Updated: March 31, 2026

At ParentlyGuided, our mission is to provide parents with the research-backed tools they need to rebuild connection. Because our materials are delivered instantly via digital download (PDF), we maintain a strict No Refund Policy.

Digital Product Policy: Unlike physical goods, digital assets cannot be "returned." Once you have received the download link, the intellectual property has been delivered. Therefore, all sales are final. By completing your purchase, you acknowledge that you will not be entitled to a refund.

Technical Issues & Damaged Files

We genuinely care about your experience and want to ensure you can start your 7-day journey without delay.

  • If you encounter a technical error, a broken link, or a corrupted file that you cannot open, please contact us immediately.

  • Resolution: Email us at support@parentlyguided.com with your order number. We will verify the issue and send a fresh, functional copy of your files right away.

Copyright & Intellectual Property Notice

All ParentlyGuided materials, including the 7-Day Reconnect Guide, Decode Your Teen Handbook, and conversation starters are protected by international copyright laws.

  • Single-User License: Your purchase grants you a single-user license for personal use within your household only.

  • Prohibited Actions: The materials shall not be shared, redistributed, resold, or uploaded to third-party platforms. Any unauthorized sharing is a violation of our Terms of Service and may result in the termination of access without a refund and potential legal action.

Our Commitment to You

While we do not offer refunds, we are fully committed to your success. If you are struggling with the frameworks or have questions about the implementation of the 7-day plan, our support team is here to help guide you at support@parentlyguided.com